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Return Exchange Policy

2PE Athletics Return Policy


Please read our policy below very carefully before starting your return/exchange. After you're done reading please email support@2peathletics.com to initiate the return or exchange. 

RETURNS

  • Our policy lasts 14 days after delivery. If 14 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange. 
  • We do not offer free shipping back to our store. You are responsible for your own shipping. Please note all of our shipping is free of charge when ordering an item.
  • If the return/exchange does not pass inspection, it will be mailed back to you.
  • Please return the item in the condition it was packaged and sent. Please include the packing slip with your order number. If there is excessive wrinkling, the return is subject to denial. 
  • All items must be unworn and unwashed. Any makeup stains on items will result in detail of return/exchange.
  • Original tags must be attached.
  • Items covered in animal/human hair will NOT be accepted.
  • Items that smell like smoke, cologne, or deodorant cannot be accepted.
  • It may take up to 7 business days for returns to be processed (even longer after a launch).
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you.

LATE OR MISSING REFUNDS

Packages will be processed on a first come basis. Please allow up to 7 business days for our return department to process your refund. You will be notified via email once your order has been refunded. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted (1-5 business days). Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us below.

EXCHANGES

If you need to exchange for any reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. All exchange requests are processed as soon as your return package is scanned and in transit to us. Products requested for exchange are not reserved until returned items are in transit to us, so they may become unavailable if sold out. Do NOT put separate exchange orders in one return package, as your exchange request is processed upon the scanning of the provided shipping label. If your item is damaged, please contact our support for assistance.

  • We do not accept returns for FINAL Sale/Clearance items.
  • We do not accept returns on socks.
  • We do not cover shipping costs for returns at this time. However, we cover shipping costs on eligible exchanges.
  • If you return an item, shipping cost is NOT refunded.
  • We do not accept returns or exchanges after 14 days

DEFECTS/DAMAGED OR INCORRECT ITEM RECEIVED

*Upon receiving your order, please inspect your items immediately*

We will request photo evidence for our records, and provide a return label (domestic only) if an exchange needs to be made. We must be notified of any defects within 14 days of delivery. Any claims beyond the 14 days will be considered wear and tear, and cannot be replaced. If we made a mistake with your order, or if there is an issue, then please email us at support@2peathletics.com

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Veteran Owned small business

2PE ATHLETICS & 2 POINT EQ

FREE DELIVERY ON DOMESTIC ORDERS
TOP-NOTCH SUPPORT
SECURE PAYMENTS
BASED IN THE USA SARASOTA, FLORIDA
GIVING BACK OUR COMPANY REGULARLY DONATES TO LOCAL CHARITIES